Total Business Solutions from Profile

Welcome to Profile Technology Services Ltd.
No matter what line of business you are in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you.
We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation. 
As the leading Pegasus Partner in the country and a Pegasus Centre of Excellence with nearly 30 years experience, we specialise in the SME sector and can offer best-practice advice across a wide range of sectors. By offering the whole Pegasus suite, Profile can build a complete ERP solution to optimise your business. 

Manage customer debt effectively to improve cashflow

The Credit Management Centre provides credit controllers and those involved in debt management with a centralised, easy-to-use tool which consolidates all of the information needed for effective credit control. Easy-to-understand, real-time graphs display your overall financial status so you can quickly see what is owed, who owes it and how much money has been promised by customers. This gives you all the information you need to improve cashflow, reduce bad debt and improve the overall financial position of your business.

The Debt Management feature in the Credit Management Centre lets you create up to nine levels of debtor correspondence, such as debt recovery letter templates, to chase late payments. At least 60% of SMEs experience late customer payments and if you’re one of them, the Debt Management function will help you get paid faster and get your cashflow back on track.

  • Diary Actions report: Lists the diary actions that have been recorded, and can be exported to Excel. You can select to include actions for today only, from the last 7 days, from the last 30 days or for a range of dates. You can also include completed actions, notes added for actions, and actions that have been marked for follow-up.

    Promised Payments report: Lists the values of payments that have been promised to you by your customers, and can be exported to Excel. Promised payments and dates are recorded on diary actions. You can sequence the report by: account (grouped by the user or the value), user (grouped by the customer account or the value), value, balance and promised date.

    Action Types report: An analysis of the Diary Actions that have been entered. Separate totals are displayed for each action, outstanding actions, overdue actions and completed actions.

    Credit Management Groups report: Displays the total outstanding debt for each group.

    Outcome Types report: Lists an analysis of the Outcome Types for diary actions that have been entered. Separate totals are displayed for all Outcome Types, outstanding actions, overdue actions and completed actions grouped by Outcome Type.

    Credit Management Centre Accounts View

    • Easy-to-understand dashboard views of the overall financial position of your company and customers
    • Drill down behind key financial information, customer accounts, and transactions
    • Powerful filters allow you to manage customers that are over their credit limit and/or have overdue invoices
    • Create and organise customers into Credit Management Groups according to their Debt
    • Define custom Action Types and Outcome Types to be used with diary actions for recording activities and follow ups
    • Create and amend diary actions against individual customers or transactions, with an optional follow-up reminder via Notification Services
    • Record and revise Promised Payments against individual transactions or at account level
    • Integrates with the Opera 3 Sales Ledger with instant access to the Account view for historical information
    • Easily put accounts on or off Stop, increase or decrease credit limits, and re-organise accounts into different Credit Management Groups individually or in bulk
    • Dispute invoices and record the appropriate reason code
    • Print Statements, Copy Invoices and produce debtors letters
    • Keep on top of actions due for completion with the Diary view
    • Additional Credit Management reports including: Promised Payments & Diary Activities that can also be exported directly to Excel
    • Integrates with Pegasus Instant Messenger (PIM) and Pegasus XRL

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Customer Testimonials

We pride ourselves on the solutions we offer as well as our Systemcare Support. Don't just take our word for it, see some testimonials from our happy customers below. 


Agripower Ltd


  "Ultimately the benefit of Opera 3 and CIS to us is visibility of information and efficiency as a company" 

- Jerry Anderson

View the full testimonial video


Amega Sciences

Amega Sciences Ltd


 "Profile do a superb job and our business would not function without their continued support and expertise. Profile are always there for us and nothing is too much trouble. They always give their best to find solutions to our business needs.

Their knowledge has enabled us to continue using the Pegasus Opera and Operations software over the years and to develop and improve the system, and our use of it, in-line with various changes to our business."

-Eve Walpole, Finance Manager


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B&M Care Ltd


“Profile have supported B&M Care's 25 care homes and Head Office for over 10 years and have assisted us in the development of IT at our new care homes as well as a Head Office relocation. The relationship we have with the engineers and our account manager is the cornerstone of why the partnership has been so successful. They offer peace of mind, security and a quality service. It's the next best thing to having your own IT Department!”

-Angela Hunt, Business Development Manager



Pride Mobility Products Ltd


"Profile have supported us here at Pride Mobility UK for the past few years and things have run smoothly ever since. They’ve assisted us with implementing new technology into the business, helped link servers with our offices in Europe as well as maintaining and upgrading current systems such as Pegasus Opera and managing our entire IT infrastructure.

On top of the great service, the team are friendly and reliable. Our whole office has built up an extremely good relationship with them and we look forward to working with them for years to come."

-Mike Hall 

Opera 3


Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Opera 3 SQL SE


Pegasus Opera 3 SQL SE

Pegasus Opera 3 SQL SE provides the same functionality but with the additional power that a SQL database brings. It allows you to make managing your business dramatically more efficient whilst making it simpler at the same time.

Pegasus CIS


Pegasus CIS

Pegasus CIS is a software solution specifically designed for the construction and contracting industries. Not only will it make you fully compliant with the taxman, it'll also bring astonishing efficiencies to your contract management.

Pegasus XRL


Pegasus XRL

Pegasus XRL allows Microsoft Excel to access live data in Opera 3 at the click of a mouse, so you don’t have to copy and paste, re-key or work out formulas.

Pegasus WebXchange


Pegasus WebXchange

The Pegasus Web Xchange is a secure and easy way to access your Opera 3 data on the go - anytime, anywhere and on a number of mobile devices. It will change the way you work and run your business.

Pegasus Capital Gold


Pegasus Capital Gold

Capital Gold has been specifically designed with ease of use in mind. It's intuitive and easy to learn whilst still providing powerful functionality for growing businesses. It's available for both Accounts and Payroll.

Operations II


Pegasus Operations II

Operations II is an ideal system for small to medium sized manufacturing companies looking to implement cost effective manufacturing solutions. It is a complete production system that integrates manufacturing management and quality control with the financial system.

Sage 200


Sage 200

Sage 200 is a business wide software solution for your growing business. It manages your finances, customers and business insight in one solution.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries
Tel: 08000 195101 / 01442 236311
Fax: 01442 236337

Support and Technical enquiries
Tel: 0845 066 0099
Fax: 0845 066 0090

Our Office

  • Hemmel


    9 Progression Centre
    Mark Road
    Hemel Hempstead, Hertfordshire
    HP2 7DW
    Tel: 01442 236311
    Fax: 01442 236337


Interested or Questions?