Total Business Solutions from Profile...

WELCOME to The Profile Group of companies. No matter what line of business you are in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you. We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation...

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Profile has the experience and expertise to provide a total business solution that meets your demands and works to the best of its ability. We have commitment and dedication to providing the very best service to all of our customers. From scoping to installation, training and support, our award-winning SystemCare team are here for you every step of the way. You will benefit from the guidance of a dedicated, professional Account Manager with a personal understanding of your business operations and procedures, to ensure you are getting the most business value out of your solution.

  • SystemCare Support 

    Our award-winning support services are designed to protect both your business software application and network infrastructure. Our aim is to work as your partner to provide you with a reliable, secure, business solution. We provide excellent customer service & support, whilst providing you with effective advice so that you can get the most business value out of your IT solution. 

    “Profile are our life line, they are a company who lead us, rather than us having to ask what we need to do. We have total confidence in each other, it’s like the Profile team are members of our staff” – Angela Hunt, B&M Care Homes  

    As a one-stop-shop for hardware and software support, there is always a knowledgeable, accredited consultant on hand to provide high quality support. An accurate and personal understanding of your business means we can create an emergency response plan, so you can rest assured your business and customers are safe.  Our support contracts are flexible and proactive, meaning we aim to prevent a problem before it slows you down. 

    Get total peace of mind with the Profile SystemCare team. Our telephone lines are open from 9:00am to 5:30pm Monday to Friday, with the option to have your system monitored 24 hours a day, 7 days a week with Proactive Monitoring.

     
  • Software Development

    We recognise that on some occasions a standard application does not quite meet your business’ unique processes. Profile has a specialist in-house software development team who can design, build, develop and support bespoke enhancements, personal to your individual business requirements. Our bespoke also includes an Annual Maintenance Agreement, which allows your enhancements to securely grow with the latest technological advancements. 

    Our development team understand and manage existing enhancements which can integrate with our current ERP software. Profile can work closely with you to achieve a total business solution which meets your business objectives and processes. 

     
  • Account Management 

    We believe that an essential element in delivering excellent support and service is through our proactive relationship with our customers. Our dedicated Account Management team have first-hand knowledge and experience in discussing, designing and proposing a range of IT solutions suitable for your specific business requirements. As a Profile customer, your personal Account Manager will visit your site regularly to discuss your business developments and provide key updates on technological advancements that could benefit you.

  • Training & Consultancy

    In order to future-proof your business, it is essential to keep up-to-date with the latest technological advances. Whether you’re implementing new software, infrastructure, or have had a member of staff join your team, our expert consultants can provide you with the training and information you need to maximise the results of your business solution.

    A consultative review of your network can determine whether your system is coping with the demands of your business, as well as recommending changes to enhance the efficiency of your business
  • Installation and Project Management

    Over the years we have developed an implementation methodology that reduces the installation time required for a project, without compromising the necessary disciplines and controls. This means lower costs, reduced downtime and a quick return of investment. 

    Detailed scoping, accurate planning and ongoing project management, means we can ensure a timely delivery and minimise any risk to your crucial operations. With your own dedicated Project Manager, our projects can be flexible and personal to your requirements to provide a successful implementation.

     
  • Managed Services 

    The days of providing a reactive break-fix style of support are outdated and not suitable for companies that heavily rely on their IT systems. Managed Services are designed to proactively monitor your systems to identify issues before they become business critical. Both onsite visits and proactive monitoring software provide vital information on the security and performance of your network. 

    Do you not have an onsite IT Manager? Our Managed Service Scheme allows you to have a SystemCare Engineer onsite on a scheduled basis to perform regular safety checks.

    Have a look at our available contracts 

     

  • Web Development

    A website can do many things, but the one thing it must do is promote your business. It's impossible to underestimate the value of a website as a marketing tool, and a professional-looking site will speak volumes about your company.

    Our in-house development team can design websites to move your business forward. From website consultancy to search engine marketing, bespoke design and site maintenance, we can offer you a cost effective solution that will offer quick ROI.

  • Events & Communication

    Proactive communication is a key part of our award-winning service. We provide important industry information to you by hosting regular seminars, producing a quarterly @Profile Newsletter, and through popular social media channels such as Twitter and LinkedIn. We also provide short webinar demonstrations for any software version releases or specific customer queries.

With Average Debtors Day calculation per customer, Opera 3 helps you manage aged debt, for a realistic revenue forecast.

Financials are the core to any business, whatever its size. With Opera 3 you can continually track your revenue and when it is due. Equally important, it reminds you who you owe money to and when it has to be paid. You'll find the visibility of your cash flow invaluable for your profit generation. What's more, reports from the Financials can be output directly to MS Excel.

Once we know your business aims and budget allowances we will provide Opera 3 as one system and one solution for your company. If you would like further information on Opera 3, please download the brochure from the More Information box on the left, check if there are any webinars currently running or if not please request a webinar, or contact us.

  • The applications within Opera 3 Financials are:

    Sales Ledger

    The Sales Ledger has built-in credit control facilities so that customer account information is all at your fingertips. And it makes revenue forecasting easy with the automatic calculation of average debtor days for both individual customers and your entire company.

    You can e-mail statements, copy invoices and debtors letters. You can view your sales information in a way that is meaningful to you, as Opera 3 offers Views that you can customise. And of course, it caters for multi-currency and handles all your customer profiles and trading terms, as well as invoices, credit notes, receipts, refunds and adjustments.

    Sales Ledger - Debtor Analysis Turnover

    The Retrospective Debtors report in the Sales Ledger produces a list of outstanding customer debts as at a date specified, aged according to the length of time the debt has been outstanding. For example, to rerun your Debtors report at 31 December 2010, you simply enter that date and the report calculates the debtors position at that time. The report can be printed and output to Excel.

    >Watch the Retrospective reporting video demo

    Retrospective Debtors - accounting software

    Purchase Ledger

    With Opera 3, all your supplier transactions are thoroughly and securely managed from start to finish. Your cash flow is automated and improved with comprehensive cheque and BACS payment routines, e-mail remittances (individual or batched), and the calculation of creditor days.

    It gives you dynamic access to purchase information across multiple periods and you can view the information you need in the manner you choose.

    The integrated Purchase Invoice Register allows invoices and credit notes to be posted and remain in the register until they are authorised, giving you greater control over every document received. Payment workflow is enhanced though BACS and cheque payment routines combined with e-mail remittance. What's more, with back-to-back processing to the Fixed Assets application, you can create an Asset record when posting an invoice to save re-keying information.

    The Retrospective Creditors report in the Purchase Ledger produces a list of outstanding supplier debts as at a date specified, aged according to the length of time the debt has been outstanding. The report can be printed and output to Excel.

    Purchase Ledgers

    Nominal Ledger

    Nominal Ledger includes analysis of Account, Type, Sub-type, Cost Centre plus two further user-definable levels as standard, giving you access and in-depth analysis at transaction level for the past 9 years.

    Get management information and reports from Financials, Supply Chain and Payroll & HR. You can apply budgets at all four analysis levels, for current or future periods and years, with full percentage variance analysis and reporting. You can even easily change your year start date and maintain your data integrity.

    The Nominal Ledger offers the Open Period Accounting functionality. Transactions can easily be posted from other applications such as Sales, Purchase, Cashbook, and Payroll into any open period of the last, current or next 3 financial years. Other applications post to the Nominal Ledger by either batch update or real-time transfer. Even mis-posted nominal journal entries can be reversed and rectified quickly and accurately.

    Rectify Nominal Ledger

    Cashbook

    With Cashbook you can post transactions directly from Financials, while the reconciliation function allows you to post unexpected entries, interrogate transactions and save incomplete reconciliations so you can finish them later. 

    " Cashbook for us has been a real game changer; it saves us an enormous amount of money and also means that we as a business can manage our risk " Guy Atkins, Managing Director, Jo Bird 

    Cashbook

    Costing

    With Opera 3 Costing you can track job costs and revenues against budgets, and you can break down costs against a variety of categories including Labour, Contractor, Direct Expense, Stock and Interim Billing. Group jobs under contract headings or post against option phase, and stay easily in control. Any Timesheets raised for work on jobs can easily be transferred into Payroll to update employee records.

    Costing - user defined view

    Multi Currency

    Opera 3 handles unlimited currencies, exchange rates per transaction type and the calculation and recording of exchange rate fluctuations.

    "As Ibonhart trades internationally, multi currency within Opera 3 is quite an important function for us as it allows us to reconcile on a daily basis with the up-do-date exchange rates" Sheila Austin, Accounts and Payroll Manager

    Multi Currency

    EC VAT

    If you trade within the European Union there are complex VAT rules you have to comply with regarding the importing and exporting of goods. These rules can be hard to follow and failure to comply can result in financial penalties. To help you, these complex rules are automatically built into Opera 3 EC VAT to make it easier for you to trade in Europe.

    EC VAT

    You can define and maintain the information to produce the EC Sales List (ESL) and Supplementary Declarations (SD), including country codes, modes of transport, terms of delivery, commodity codes and nature of transaction codes for Intrastat purposes. The EC Sales List can also generate an XML upload file for submission via the HMRC website.

    If you are using foreign currency accounts, appropriate VAT rate codes for EC sales and purchases can also be set up. This application will then collect the information needed to produce the returns for trading with EU member countries.

    Fixed Assets

    Keep track of your assets from the minute they become part of your company right until you dispose of them. Opera 3 Fixed Assets will track their depreciation rates and maintain the correct net book value for them throughout their life cycle. It caters for all types of assets, including Finance or Operating Lease and Hire Purchase or Lease Purchase assets. What's more, the import routine makes it simple to import existing asset lists from a spreadsheet in bulk.

    Fixed Assets

  • Nominal Ledger

    Flexible Chart of Accounts Account, Type, Sub Type, Cost Centre, Department and Project
    Financial Calendar Define up to 24 periods
    Rebuild Periods Allows period balances to be re-calculated if the Financial Calendar is adjusted during the fiscal year
    Dimensional Analysis Cost Centre, Department* and Project* analysis
    Group Analysis Group together Nominal accounts for additional reporting and analysis
    Journals Reversing, Recurring, Retained (Skeleton) and VAT journals
    Open Period Accounting Transactions can be easily posted from other applications such as Sales, Purchase, Cashbook, and Payroll into any open period of the current or next 3 financial years. Nominal Journals can be raised to the previous year.
    Budgeting Budgeting at Account, Cost Centre, Department and Project level with import facilities from Microsoft Excel using Pegasus XRL
    Private Nominal Accounts Account details can be restricted to users who have had additional security applied
    Real-time or Batch Update Update Nominal accounts in real time or batch update from source ledgers
    Distribution Accounts Transactions posted to distribution accounts are automatically distributed to cost centres based on defined percentages
    Multi-Currency Nominal accounts can hold both base and currency period to date, year to date and previous year values
    Revaluation Currency bank balances can be re-valued at any time based on current exchange rates
    Transaction History Retain transactions and journal images for up to nine years
    User Definable Views* Define financial management Views with up to six levels of analysis, apply criteria filtering and graphical representation. Report across fiscal years and periods with transactional drilldown and easy export facilities to Microsoft Excel
    Transactional Drilldown Drilldown through user definable Views or Nominal accounts to period values, transactions and source documents
    Financial Reporting An extensive range of reports are provided as standard including the ability to define your own management reports (Profit & Loss and Balance Sheet)
    Consolidation Multi-company account consolidation providing group reporting facilities with the ability to consolidate ledgers with different operating currencies
    Excel Integration Information can easily be extracted from Opera 3 into Microsoft Excel with Pegasus XRL
    Customisable The Nominal Ledger can be customised to suit the specific requirements of your business
    Context sensitive Help Comprehensive and easy to use Help facilities

    Cashbook

    Receipts and Payments Can be processed in the Cashbook, Sales or Purchase Ledgers
    Batch Processing Batches of Receipts or Payments can be posted together in a single transaction
    Cashbook Types Allows the creation of multiple Cashbook types for Receipts, Payments and Transfers to match how transactions will appear on bank statements
    Recurring Entries Set-up direct debit and standing order entries on a monthly, quarterly or user definable basis
    Bank Reconciliation Includes transactional drilldown, ledger postings, the ability to save a partially completed bank reconciliation and the ability to produce the bank reconciliation listing as per the bank statement
    Bank Transfers Transfer funds from one account to another
    BACS and e-Banking Allows payments to be processed via BACS and banking software
    Multi-Currency Create home and currency bank accounts
    Petty Cash Create any number of Petty Cash accounts
    Cheque & Remittance Advice Allows combined cheque and remittance advice production, to suit your company stationery
    Matching Easily match and remove any incorrectly posted transactions which will never appear on the Bank Statement
    Opening Balances Individual account set-up is simplified with the Opening Balances routine
    Transaction History Reconciled transactions can be retained for up to 99 periods
    Comprehensive Reporting An extensive range of reports are provided as standard
    Account View Provides reconciled and un-reconciled information, statement number and date range selection, transaction detail, statement line number and paying in slip reference
    Excel Integration Information can easily be extracted from Opera 3 into Microsoft Excel with Pegasus XRL
    Customisable The Cashbook can be customised to suit the specific requirements of your business
    Context Sensitive Help Comprehensive and easy to use Help facilities

    Sales Ledger

    Trade in Multiple Currencies Process transactions in any currency, with values recorded in the base and customers operating currency
    Delivery and Head Office Unlimited delivery accounts with the ability to re-direct invoices and statements to Head Office
    Trading Terms Define trading terms for an individual or a range of customers (eg payment terms, settlement discount and credit limit)
    Credit Control Includes statement production, debtor letters, provision for bad debts, customer debtor days, statistical debtor analysis, customer notes and the ability to place customer accounts on stop
    E-mail Integration Produce customer e-mails, statements and copy invoices, automatically generating a customer note for audit and reporting purposes
    Multiple Contacts Unlimited contacts and the ability to apply up to six attributes against each contact, ideal for marketing campaigns and targeted mailings
    Disputed Invoice Analysis Assign user definable reason codes against disputed invoices, with reporting facilities to highlight any trends and automatic customer note generation
    Statistical Debtor Analysis Includes average debtor days, turnover and Sales analysis for up to 99 periods
    Customer Notes Assign notes to customer records as a reminder or a task for others, with full e-mail integration
    Dormant Accounts Exclude any dormant accounts from Sales processing, searches and reports
    Transaction History Retain transactions for up to 99 periods
    Attachments Attach multiple files (eg spreadsheet, Word document) to a customer account
    User Definable Views

    Define Sales Views with up to six levels of analysis, apply criteria filtering and graphical representation. Report across Sales periods with full transactional drilldown and easy export facilities to Microsoft Excel or Word
    Transactional Drilldown Drilldown through user definable Views or sales accounts to transactions and source documents
    Comprehensive Reporting An extensive range of reports are provided as standard
    Excel Integration Information can easily be extracted from Opera 3 into Microsoft Excel with Pegasus XRL
    Customisable The Sales Ledger can be customised to suit the specific requirements of your business
    Context Sensitive Help Comprehensive and easy to use Help facilities

    Purchase Ledger

    Trade in Multiple Currencies Process transactions in any currency with values recorded in both the base and suppliers operating currency
    Ledger Account Specify an alternative ledger account to receive payments for this supplier eg a factoring house
    Trading Terms Define individual terms or profiles to attach to supplier accounts, including settlement discount rates and supplier payment terms
    Suggested and Automatic Payments Methodical payment routines that allow the progression of payments for suppliers from suggested payments to authorisation and through to generation of cheque and BACS payments
    Cheque & Remittance Advice Flexible design allows the generation of a combined or individual cheque and remittance advice, to suit your company stationery
    E-mail Integration Send an email directly from the supplier account using contact information. This will automatically generate a supplier note for audit and reporting purposes
    Purchase Invoice Register (PIR) Use PIR to record Purchase Invoices and Credit Notes. Once authorised the transactions can then be posted to the Purchase Ledger to update the accounts and the Purchase analysis files
    Held Invoice Analysis Assign user definable reason codes against disputed Invoices, with reporting facilities to highlight any trends and automatic supplier note generation
    Multiple Contacts Unlimited contacts and the ability to apply up to six attributes against each contact
    Dormant Accounts Exclude any dormant accounts from Purchase processing, searches and reports
    Attachments Attach multiple files (eg spreadsheet, Word document) to a supplier account
    Transaction History Retain transactions for up to 99 periods
    User Definable Views Define Purchase Views with up to six levels of analysis, apply criteria filtering and graphical representation. Report across periods with full transactional drilldown and easy export facilities to Microsoft Excel or Word
    Transactional Drilldown Drilldown through user definable Views or Purchase accounts to transactions and analysis
    Comprehensive Reporting An extensive range of reports are provided as standard
    Excel Integration Information can easily be extracted from Opera 3 into Microsoft Excel with Pegasus XRL
    Customisable The Purchase Ledger can be customised to suit the specific requirements of your business
    Context Sensitive Help Comprehensive and easy to use Help facilities

    Costing

    Contracts, Jobs and Phases This flexible structure provides extensive control, monitoring and reporting of Contracts, Jobs and Phases
    Estimates Full Estimate processing with budget forecast and Quote production facility. A Job can be created from an Estimate without the need to re-key the information and an Estimate can be used more than once
    Cost Types Use an extensive range of Cost and Revenue cost types including: Direct and Recharge Expense, Labour, Contractor, Stock, Retention, Interim & Final Billing, Overhead and Retention
    Cost Code Analysis Create unlimited Cost Codes, linked to Cost Types, to give unlimited analysis of cost and revenue transactions, overheads and budget comparison
    Cost Rates Allows up to 999 Cost Rates to be used at Contract or Job level. If a change of rate is required this can be applied at transaction level, applying the appropriate cost from the Cost Code
    Budgets Actual and revised budgeting facilities
    Revenue Revenue postings created in Costing can generate detailed Documents in Invoicing or SOP. Choose to Invoice by individual Cost lines, Frameworks, Cost Types or a direct value
    Integration Real-time integration with Opera 3 Financials, Supply Chain Management and Payroll & HR means transactions are only required to be processed once
    Batch Processing Use Batch Processing to enter batches of Timesheets or Costs for a range of Jobs in one efficient process
    Payroll Transfer Employee Timesheets processed in Costing can easily be transferred to Payroll, saving the need to re-enter the information
    Frameworks Group associated Cost Codes and apply to Jobs and Estimates to simplify the budget process
    Department Analysis Add further analysis by introducing an optional Department code against Jobs and Estimates
    Transactional Drilldown Detailed, multi-level transactional drilldown at Contract and Job level
    User Definable Views Define Costing Views with up to six levels of analysis, apply criteria filtering and graphical representation. Report across periods with full transactional drilldown and easy export facilities to Microsoft Excel
    Global Cost Codes Provides the ability to perform a global update of Cost Codes, including the option to increase any overhead values
    Comprehensive Reporting An extensive range of reports are provided as standard
    Excel integration Information can easily be extracted from Opera 3 into Microsoft Excel with Pegasus XRL
    Customisable Costing can be customised to suit the specific requirements of your business
    Context Sensitive Help Comprehensive and easy to use Help facilities

Opera 3

Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Dynamics Nav

Microsoft Dynamics Nav

Microsoft Dynamics NAV is a very powerful, flexible and affordable complete business management solution for small and mid-sized organisations that helps to simplify and streamline highly specialised business processes.

Sage 200

Sage 200

Sage 200 is a business wide software solution for your growing business. It manages your finances, customers and business insight in one solution.

Prospectsoft

Prospectsoft

Customer Relationship Management Software Solutions (CRM Software) from ProspectSoft Ltd provided by Profile offers market leading flexibility, integration and mobility.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries
Tel: 08000 195101 / 01442 236311
Fax: 01442 236337
email: info@profile.co.uk

Support and Technical enquiries
Tel: 0845 066 0099
Fax: 0845 066 0090
email: support@profile.co.uk

Our Office

  • Hemmel

    Profile

    9 Progression Centre
    Mark Road
    Hemel Hempstead, Hertfordshire
    HP2 7DW
    Tel: 01442 236311
    Fax: 01442 236337

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