Total Business Solutions from Profile

Welcome to Profile Technology Services Ltd.
No matter what line of business you are in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you.
We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation. 
As the leading Pegasus Partner in the country and a Pegasus Centre of Excellence with 30 years of experience, we specialise in the SME sector and can offer best-practice advice across a wide range of sectors. By offering the whole Pegasus suite, Profile can build a complete ERP solution to optimise your business. 

Opera 3 - Personal Data Search

opera financials

Pegasus have released a brand new Opera 3 feature designed to make being GDPR compliant simple for Opera 3 users. Discover what it can do below and contact your Account Manager, call us on 08000 195101 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

  • Across your Opera 3 system there are numerous areas that store personal data, from sales contacts and payroll records through to Cashbook and CRM. Individuals whose information you hold have the right to make a Subject Access Request (SAR), asking for precisely what information you hold on them. When you receive a SAR, you are required by law to provide them with a copy of the personal data you hold on them. When it comes to responding to SARs, the requirement is that you respond in the same format as that in which the request was made. If you therefore receive a SAR by email, responding to it and providing the data you hold should also be in electronic format.
    Do you know where that data is stored in Opera 3? Can you easily provide them with a copy of their information, especially if it needs to be in electronic format? If the answer is No, Opera 3 Personal Data Search can help you with exactly that.

    Personal Data Search is a simple to use and extremely effective tool for identifying personal data in Opera 3 and presenting it in the required format, a process which would otherwise take a considerable amount of time. It will be invaluable when you receive Subject Access Requests from customers, prospects, suppliers or employees and need to locate the relevant data and provide it in either printed or electronic format.

    Respond to subject access requests quickly and easily
    Personal Data Search is designed to help Opera 3 users locate personal data held within an Opera 3 company. All you need to do is enter the personal information you know and Personal Data Search will scan through Opera 3 and display a list of the records that match your search criteria. You can search using a wide range of criteria, from surname, postcode and email address to address line and phone number, as well as more detailed information such as customer account code and employee reference or NI number.
    The areas of the system that are searched include:
    • Sales Ledger: Customers and contacts
    • Purchase Ledger: Suppliers and contacts
    • CRML Sales Regions/Terrirories/Types/Routes/Despatch
    • CRM: Company processing, contact details, contact addresses, helpdesk calls
    • Nominal Ledger: banks
    • Cashbook: payees
    • Fixed Assets: locations and insurance companies
    • Payroll: employee details, pension scheme contacts, bank contacts
    • Personnel: employee details, including emergency contacts
    • People Profiles

    When you perform a search, the data that matches your search criteria is displayed alongside the related personal information such as address, telephone number, email address, etc. You can also see where that data is located, such as CRM, Personnel and so on. If your search has resulted in multiple individuals, this will help you to locate and select the correct contact more easily. You can then select which elements of this personal information to extract, and you have the option to print it, export to Excel or export as a .csv file, all of which are acceptable ways of providing the required information. This gives you all the flexibility you need to provide data in different formats when responding to a Subject Access Request, especially if you have to provide the information in electronic format.

    Personal Data Search is a chargeable feature of Opera 3. Please contact your Account Manager, call us on 08000 195101 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss.
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profile pegasus

Pegasus Business Update Seminars - Register for an event

In 2018 there are multiple new legislative changes coming that will affect your business. As a Pegasus Opera 3 or Opera II customer, you will need to be aware of how GDPR, Making Tax Digital and Gender Pay Gap & Late Payment Reporting will be enforced, and it is imperative that your business is compliant. Profile and Pegasus are hosting three live seminars to update you on everything Opera 3 and Opera II, detailing the implications of the new legislation for remaining Opera II customers and ensuring that you are fully aware of what Pegasus are planning for Opera 3 to make sure you aren't caught out.

If you are an Opera 3 or Opera II customer these seminars will contain critical information and will also provide a great opportunity to meet the Pegasus and Profile teams and have your questions answered.

These seminars will also cover:

  • Opera 3 SQL Server Edition Overview & Product Demo
  • Pegasus Business Cloud
  • Pegasus Web Xchange, Payroll Self Service and the Mobile Sales App

Seminars will be held at the following locations and on the following dates:

[FULLY BOOKED] Tuesday 28th November – Hemel Hempstead (9:30am registration) 
Wednesday 6th December – Solihull (9:30am registration
Thursday 7th December – Maidstone (9:30am registration)

All Seminars are expected to finish at 1pm, with a tea / coffee break. Free parking will also be offered.

Please fill out the form below* to register to attend an event. More information regarding venues will be sent out prior to the events. If you have any questions please contact your Account Manager or call us in the office on 01442 236311.

*Please note that clicking submit will send the information and the page will refresh without confirmation.

Opera 3


Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Opera 3 SQL SE


Pegasus Opera 3 SQL SE

Pegasus Opera 3 SQL SE provides the same functionality but with the additional power that a SQL database brings. It allows you to make managing your business dramatically more efficient whilst making it simpler at the same time.




Priority is a comprehensive, flexible and affordable ERP solution that raises the bar on ERP functionality. Offering a more accessible alternative to more complex and costly ERP solutions, Priority covers all the elements of traditional ERP modules.

Operations II


Pegasus Operations II

Operations II is an ideal system for small to medium sized manufacturing companies looking to implement cost effective manufacturing solutions. It is a complete production system that integrates manufacturing management and quality control with the financial system.

Pegasus XRL


Pegasus XRL

Pegasus XRL allows Microsoft Excel to access live data in Opera 3 at the click of a mouse, so you don’t have to copy and paste, re-key or work out formulas.

Pegasus WebXchange


Pegasus WebXchange

The Pegasus Web Xchange is a secure and easy way to access your Opera 3 data on the go - anytime, anywhere and on a number of mobile devices. It will change the way you work and run your business.

Pegasus CIS


Pegasus CIS

Pegasus CIS is a software solution specifically designed for the construction and contracting industries. Not only will it make you fully compliant with the taxman, it'll also bring astonishing efficiencies to your contract management.

Pegasus Capital Gold


Pegasus Capital Gold

Capital Gold has been specifically designed with ease of use in mind. It's intuitive and easy to learn whilst still providing powerful functionality for growing businesses. It's available for both Accounts and Payroll.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries
Tel: 08000 195101 / 01442 236311
Fax: 01442 236337

Support and Technical enquiries
Tel: 0845 066 0099
Fax: 0845 066 0090

Our Office

  • Hemmel


    9 Progression Centre
    Mark Road
    Hemel Hempstead, Hertfordshire
    HP2 7DW
    Tel: 01442 236311
    Fax: 01442 236337


Interested or Questions?