• Job Costing
• Stock Control
• Sales Order Processing
• Purchase Order Processing
• Material Requirements Planning
• Purchase Invoice Register
• Price Matrix and History
• Quotations
• Traceability
• Instrument Calibration
• Production
• Capacity Planning Link

Job Costing Key Features

• Integrated with other modules so costs are automatically accumulated
• Cost changes of materials automatically re-value the material costs to the job
• Miscellaneous costs and timesheets can be posted to a job
• Committed costs are taken from purchase orders raised specifically for the job
• Materials issued to works orders or scrapped, can be reported
• Materials can be posted directly from the Stock Control module to a job
• Cost information on materials used in a job includes batch traceability information
• Cost centre budgets and milestone dates can be entered and reported on
• Work-In-Progress costs can be reported on

Stock Control Key Features

• Product group and ABC classifications
• Batch control of stock movements with full traceability
• Comprehensive interrogation of any element at any time
• Full price change history with why and when
• Own product code and prices for any number of preferred suppliers
• Stock record links part code, drawing/issue numbers, quality plans, images
• EU commodity codes, country of origin, weights
• Alternative part codes, superseded parts with on-what-date
• Stock unit and usage unit with conversion factors, buying units
• 'Soft' Bill of Materials allows prototype and build-to-order jobs
• Capability records defining your certification and scope, including service bulletins and overhaul

Sales Order Processing Key Features

• Prints acknowledgements, pro-forma, delivery notes, certificates of conformity and invoices
• Fast-track production of manufacturing data directly from a sales order
• Trial kit of what can be manufactured from component-free stock
• Unlimited free text held against both sales order header and on the lines
• Prevent processing of a sales order by marking it as being 'On Hold'
• Settlement discount, overall discount and line discounts
• Part kits referenced by single code appear as multiple parts on delivery note
• EC VAT handling together with currency triangulation
• Delivery pick lists can be directly converted into delivery notes and invoices
• Sales order part codes can be based on customer part code reference

Purchase Order Key Features

• Prints purchase orders, goods inward inspection cards, goods received notes and rejection notes
• Free issue receipts and customer returns are receipted into stock via the goods inward routine
• Purchase orders can be raised manually or automatically from sales order demand
• Job-specific purchase orders have receipts automatically allocated to that job
• Multi-currency purchase orders with supplier part pricing
• Unlimited free text held against a purchase order
• Supplier approval, performance analysis and vendor rating
• EC VAT handling together with currency triangulation
• Purchase order part codes locating can be based on a supplier part code

MRP Key Features

• Orders, receipts and stock levels are compared to determine future stock shortages
• Orders for Release report identifies orders that are overdue for release
• Considers both firm and planned purchase orders and works orders
• Preferred suppliers can be substituted when purchase orders are being automatically created
• Automatic order generation will be in multiples of the purchasing pack size
• Works orders can be automatically generated
• Altered Bill of Materials for a specific job will be considered by the MRP system
• Multiple MPSs can be run using different base data
• Pegging facility will show you the source demand for a part code
• Committed cost report shows time phasing of purchasing with cost commitments

Purchase Invoice Register Key Features

• Purchase Invoices can be placed on hold awaiting authorisation
• Entry of both Purchase Invoices and Credit Notes
• Discrepancies in pricing, quantities and unexpected charges highlighted
• Range of analysis reports
• Automatic cost price updating in both Stock and Job Costing modules
• List of un-invoiced goods received
• Stock write-off of un-invoiced receipts
• True Stock Valuation report

Price Matrix and History Key Features

• Unlimited number of price lists can be defined
• Modelling of new price lists based on existing price list, range of part codes or product types
• Foreign currency price lists
• Global price updates
• Printing of customer price lists
• Supplier quotes recorded, with searching for best price
• Sales history reporting
• Purchase history reporting

Quotation Key Features

• Produce quotations and proforma invoices which can include notes or customer contract information
• Analyse the conversion rates of quotations to sales orders, and the numbers that have been lost over the past 12 months
• Entry of supplier quotations for components that are not normally stocked, but might
• be required for this particular customer quotation
• Build up the material lists and the times involved to get an estimate of the costs of making a product
• Chase quotations based on a Follow Up Date
• Use quotations to create repeat sales orders for a customer, simply by modifying the quantities and delivery dates

Traceability Key Features

• Full batch traceability down to serial number level
• Traceability of components used in various assemblies together with 'Recall List' showing which customers received
• assemblies containing components from a faulty batch
• Full breakdown of components used to manufacture a batch of items
• Comprehensive searching functions including delivery notes, purchase orders, jobs and batch numbers
• Input and maintenance of batch analysis data
• Printing of batch analysis certificates

• Fully integrated application for Opera 3 eliminating the need to maintain data on several systems
• Maintain company details: single point of entry for new prospects or cross-reference existing customers/suppliers from the Sales/Purchase ledgers
• Maintain unlimited contact details (including site addresses) within a company
• New contacts can automatically update your Microsoft Outlook address book
• User definable fields and look ups for Contact, Company, and Opportunity forms
• Send e-mail/e-shots and import incoming e-mail from Microsoft Outlook 2003
• Record notes and history against a contact
• Remote access available for sales people on the move
• History automatically updated by activities that take place such as letters and mailshots
• Record and track sales opportunities against a contact
• Quotations can be generated for a customer or prospect and associated with a sales opportunity
• Book appointments with a contact. These can be added automatically to your Outlook diary and recorded against the contacts history. Log 'to do' tasks against a contacts, opportunities, helpdesk calls or contracts.
• Send e-mails via Microsoft Outlook for a contact or group
• Generate mail shots (using Microsoft Word) for list of contacts/groups
• Convert prospect/quotation details to live customer/sales order
• Flexible reporting system via CRM reports, Excel allowing easy customisation
• Sales funnel report
• Sales forecasting reports, adjusted for probability. Analysis of sales by status/user/contact/company for a given date range.
• Activity Reports, including time based reports
• Set up call templates which also allows the automatic creation of Sales Opportunities when logging new Helpdesk Calls. Opportunities are added into the pipeline instantly; all linked back to the Helpdesk Call
• Update all staff Outlook calendars via Outlook Meeting Request. All activities throughout CRM, and also any meeting requests to engineering/external staff through both the Summary and Resource Scheduler; can be added. What’s more, meeting invitations can be sent to one or more internal or external contacts. The recipients of the e-mail can then either accept the invitation, or reject it